Shipping Information
📦 Processing Time
All our canvas prints are made to order.
Please allow 3–5 business days for production before shipping. Each piece is carefully hand-stretched, packaged, and inspected for quality.
🚚 Shipping Options & Delivery Times
| Destination | Shipping Method | Estimated Delivery |
|---|---|---|
| United Kingdom / EU | Standard | 3–5 business days |
| Rest Of World | Standard International | 7–15 business days |
Note: Delivery times are estimates and may vary due to customs or carrier delays.
💵 Shipping Costs
We offer free shipping on orders.
🎨 Order Tracking
Once your order has shipped, you’ll receive a confirmation email with tracking details.
You can also log in to your account to check your order status at any time.
🌍 International Shipping & Customs
For international orders, please note that import duties or taxes may apply depending on your country’s regulations. These are the buyer’s responsibility.
💔 Damaged or Lost Orders
If your canvas arrives damaged or doesn’t show up, don’t worry — we’ve got you covered!
Simply email support@[yourdomain].com within 7 days of delivery with photos, and we’ll arrange a replacement or refund.
📬 Need Help?
Our customer care team is here to help with shipping questions.
📧 Email: Mosaicprintz@gmail.com
🕒 Response Time: within 24 hours (Mon–Fri)